Privacy Policy
At True Play Land, we value your privacy and are dedicated to safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect your data while you enjoy our free social online casino platform in Canada.
Information We Collect
Personal Information
When you create an account on our free online casino, we may collect details such as your email address, display name, and preferences to deliver a customized gaming experience.
Gameplay Data
We gather information on your play history, achievements, and social interactions to enhance your enjoyment of our Canadian-friendly social gaming platform.
Technical Information
Our platform automatically collects data such as your IP address, browser type, device details, and usage patterns to ensure smooth gameplay and improve performance.
How We Use Your Information
Personalized Experience
Your information helps us tailor your gaming journey, recommend games you may enjoy, and foster positive community interactions on our platform.
Customer Support
We use your details to provide fast, effective support and to address your questions about our free online casino services.
Improving the Platform
Analyzing usage trends allows us to refine our free online slots, add new features, and continually enhance the Canadian player experience.
Data Storage and Security
Secure Systems
Your information is hosted on secure Canadian and international servers with multiple safeguards to ensure your data stays private and protected.
Encryption
We use industry-standard encryption to protect both your personal data and gameplay information across our free social online casino platform.
Restricted Access
Only authorized staff have access to sensitive information, ensuring that your activities on our free online slots remain confidential.
Information Sharing
Trusted Partners
We never sell your personal data. Limited sharing may occur with reliable Canadian and global partners who help maintain and improve our services.
Legal Obligations
Information may be disclosed to meet legal requirements in Canada or to protect the safety and integrity of our player community.
Service Providers
Certain service providers may access limited data strictly to help us deliver a smooth and secure gaming experience for Canadian players.
Cookies and Tracking
Essential Cookies
Core cookies are used to keep our platform functional, secure, and easy to use during your gaming sessions.
Analytics
We use analytics tools to understand how players in Canada interact with our games and features, so we can continue improving the experience.
Preferences
Preference cookies save your settings, helping us make your online casino experience more consistent and enjoyable every time you visit.
Data Retention
Retention Policy
We keep your personal data only as long as necessary to provide our free online casino services and meet Canadian legal requirements.
Inactive Accounts
Inactive accounts may be removed in line with our retention policies, while ensuring compliance with Canadian regulations.
Backups
We maintain regular backups of our systems to preserve integrity and reliability across our platform.
Data Deletion Requests
Your Right to Deletion
Canadian users can request the deletion of their data, except where retention is required by law or operational needs.
How to Request
To delete your information, contact us at support@trueplayland.com with your account details.
Processing Timeline
Requests are generally handled within 30 days, though additional time may be required for legal or technical reasons.
Your Privacy Rights
Access
You can request details about the personal data we hold related to your gaming activities on our platform.
Corrections
If your personal data is inaccurate or incomplete, you have the right to update or correct it.
Objections
You may object to certain uses of your data, in accordance with Canadian data protection standards.
Contact Information
Questions
If you have questions about this Privacy Policy or how we handle your data, please contact us at support@trueplayland.com.
Policy Updates
We may update this Privacy Policy to reflect changes in Canadian laws or our services. Continued use of our platform means you accept the revised terms.
Further Information
Detailed documentation about our privacy and data protection practices is available upon request for Canadian users.
For privacy-related questions or data deletion requests, please reach us at support@trueplayland.com